
First-Time Client Policy
First-Time Client Policy: All first-time clients are required to complete a consultation before their appointment can be confirmed if you are getting a Silk Press, Relaxer, or Color / Highlight. Consultations may be done by phone or via text. LATE • A 10-minute grace period is allowed. • After 10 minutes, the appointment will be canceled. CANCELLATION • Cancellations or reschedules require 24 hours’ notice. NO CALL / NO SHOW • No-call, no-shows may result in being blocked from future bookings.


